Privacy Policy

1. Introduction

Visio – AI Photo Editor ("Visio", "we", "us", or "our"), produced and operated by Vision Labs Yazılım Hizmetleri Anonim Şirketi ("Vision Labs"), respects your privacy and is committed to protecting it. This policy explains what information we may collect when you use the Visio mobile application (the "Service"), and how we collect, use, maintain, protect, and disclose that information.

2. Information We Collect and Its Use

When you use the Service, you may upload photos (which may include images of your face). These photos are required to provide Visio's AI-powered editing features (e.g., enhancements, filters, and face-related adjustments). Your photos are stored temporarily in our systems and are deleted when it is technically feasible. Your photos are used solely to provide the editing features you request and for no other purpose. We do not sell, rent, or otherwise share your photos with third parties.

No storage of derived face data on our servers

We do not create or store facial recognition templates, embeddings, "faceprints," facial landmarks, depth maps, or any other derived face-related or biometric identifiers on our servers. The only face-related data we store on our servers are the photos themselves, and only temporarily as described in this policy.

Use of Service Providers (Processors)

To provide the Service, we use carefully selected service providers that process data strictly on our instructions:

• Google: Used to perform generative AI processing on the photos you submit (for example, to apply AI-powered transformations you request).
• Cloudflare: Used to store photos temporarily for processing and to securely deliver edited outputs back to your device.

These providers act as our processors. We do not permit them to use your photos or any face-related data for their own purposes (such as advertising or creating profiles). We also do not allow our providers to train their models on your content unless we have an explicit agreement and your consent; we do not opt in to such use.

Links to Provider Privacy Policies (for your review)

For details about how these providers handle data within their own services, please review their privacy policies directly:

• Google Privacy Policy: https://policies.google.com/privacy
• Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/

We provide these links for your convenience only. We do not control, endorse, or make representations about third-party privacy practices or the content of third-party privacy policies. Please review those policies directly.

3. Data Retention

We retain your photos only for as long as is strictly necessary for the purposes described in this policy, unless a longer period is required or permitted by law. Once the applicable retention period expires, we delete your photos when technically possible. In any case, we delete all face-related data within a maximum of one (1) year.

As noted in §2, we do not store derived face-related data on our servers; therefore, this retention section applies to photos (which may include faces). This retention rule applies across our systems and our service providers' systems (including Google for processing and Cloudflare for temporary storage and delivery), subject to their technical deletion schedules.

4. Limitations of Liability

We strive to provide a high-quality experience. However, we do not accept responsibility for any damages arising from the use of the Service. Additionally, we are not responsible for any misuse of the images or photos you upload to the Service.

5. Legal Responsibilities

We provide the Service to the best of our abilities and expect users to act responsibly. We do not accept legal responsibility for how the Service is used.

6. Changes to This Privacy Policy

We may update this privacy policy at any time and for any reason. We will notify you of changes by updating the "Last updated" date above.

7. Data Deletion Requests

To request deletion of your data, please email us at [email protected]

8. In-App Purchases

Visio offers in-app purchases for subscription services. By purchasing a subscription within the app, you agree to pay the associated fees. All subscription transactions and payments are processed solely by the Apple App Store and are subject to Apple's terms and conditions. Payments will be charged to your iTunes account. If a free trial is offered, your account will be charged for the subscription upon the trial's expiration. Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the current period ends. Renewal charges may occur up to 24 hours before the end of the current period. Subscription management, including cancellations, must be handled through your Apple App Store account settings. Deleting your Visio account or uninstalling the app does not cancel a subscription and does not entitle you to refunds. Visio does not process payments directly and disclaims responsibility for refunds, payment disputes, or transaction-related inquiries. Such issues must be resolved directly through Apple's iTunes Store. Personal data collected during purchase and subscription processes will be handled in accordance with this Privacy Policy and Apple's Privacy Policy.

9. Consent to Share Consumption Data with Apple

By using the app and making in-app purchases, you consent to our sharing of data about your usage and consumption of purchased content with Apple for the purpose of assisting with refund requests. This may include information about how you accessed and interacted with the purchased content. We share such data only as necessary and in compliance with Apple's policies.

10. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at [email protected].